Can my shipment be delivered directly to the recipient's home?
Who can I contact for parcels from Russia?
How long will it take for my parcel to arrive in Russia?
What items are prohibited?
How can I find out where my parcel / letter is?
How detailed must the description of the package contents be?
Can I send parcels with a value of over €200?
How can I submit a complaint?
How long is a parcel kept at the post office?
Can I insure my parcel?
Where can I drop off my parcel?
How do I have to pack my parcel?